FAQ

Our tailored courses are specifically designed to meet the needs of businesses and professionals, providing language training adapted to workplace requirements.

Yes. Our tailored training programmes are available either as one-to-one tuition or in small groups of up to 8 participants.

Prolingua offers several delivery options: face-to-face at Prolingua, by telephone, via virtual classroom, or directly at your company’s premises.

For group courses, payment can be made by credit/debit card or in cash when registering at our premises.

For tailored courses, payment can be made by credit/debit card at our premises or by bank transfer.

Our language school is located at 45A Avenue Monterey, Luxembourg City.

The entrance to the Monterey car park is directly in front of the building, and the Hamilius bus station is only a 5-minute walk from the centre.

If you encounter any issues during your course, please contact your designated Prolingua contact person, who will be happy to assist you.

Thanks to our placement test, which takes approximately 30 minutes to complete, you will receive your level assessment within 24 hours, helping you choose the most suitable course.

The A1–C2 scale is based on the Common European Framework of Reference for Languages (CEFR), the standard framework used throughout Europe to assess language proficiency.

It consists of six progressive levels, ranging from A1 (beginner) to C2 (near-native proficiency), including A2, B1, B2, and C1.

At Prolingua, a placement test is conducted before the start of your training to accurately identify your level and ensure a learning experience tailored to your needs.

Yes. A change of group is possible after your level has been reviewed and confirmed by your trainer.

EAQUALS (Evaluation and Accreditation of Quality Language Services) is a European quality label that certifies language training providers.

Achieving this accreditation requires a rigorous inspection covering teaching quality, trainers, learning materials, and customer service.

For learners, it provides a clear guarantee that Prolingua is recognised for excellence in language education.

A course certificate is sent by email together with your end-of-course documents once your training has been completed.

Your progress is monitored by your trainer in close collaboration with our Academic Department.

Group courses take place in small groups of 3 to 8 participants and are designed to develop learners’ vocabulary, grammar, and speaking skills.

Tailored courses, on the other hand, are specifically designed to meet professional needs and are available in a wide range of languages.

To ensure the highest quality of training, our standard group courses are conducted in small groups of 3 to 8 participants.

As you may already know, Prolingua provides access to its online learning platform: https://prolingua.itslearning.com/

Your trainer will assign activities and resources to help you deepen your knowledge and support your learning progress.